Parent Resources

On this page, you will find resources for parents and families in the NYC Department of Education.

Please check this page regularly for updates and information. 

NYC DOE Messages to Families

Click on the link below to read letters from the NYC DOE 


Messages to Families

Face-to-Face Letters

Face-to-Face Letters are used to verify that a student attends Queens Gateway. Documentation should be printed from the parent’s NYC Schools Account,, under the Enrollment and Guardian tabs, and used for this purpose. Assistance is available from the Parent Coordinator to create the NYC Schools Account, if needed.

Access HRA Website

The Access HRA website allows you to access social programs including, but not limited to, SNAP (Food Stamps), Cash Assistance, Medicaid, and Fair Fares.



ABC's of Environmental Home Health Hazard

The NYC Health Department’s Education and Community Partnerships Unit offers free presentations and training on environmental health hazards in the home. The community workshops target parents, caregivers, residents, organizations providing services to NYC families, or anyone interested. 

ABCs of Environmental Home Health Hazards

Click on the link below to see a complete list of upcoming presentations for June through August.

NYC Well Confidential Mental Health Support

NYC Well is your connection to free, confidential mental health support. Speak to a counselor via phone, text, or chat and get access to mental health and substance use services, in more than 200 languages, 24/7/365.

A Teaching Tolerance Publication

Beyond the Golden Rule - A Parent's Guide to Preventing and Responding to Prejudice, is a book that guides families through having a conversation with children about tolerance. It is divided into sections, The Preschool Years, Ages 2-5, The Elementary & Preteen Years, Ages 6-12, The Teen Years, Ages 13-17, and Reflection Upon Our Own Biases.